Returns & Exchanges

At Christchurch Cathedral Shop, we want you to be completely satisfied with your purchase; if you are not, you may return your items within 30 days of receipt for a full refund or exchange. Please ensure all items are in their original condition and packaging to qualify for a return.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or through our website portal with your order number and the reason for your return.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring that all tags, labels, and protective materials are intact to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided return shipping label to your package and drop it off at any authorized courier location or your local post office.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 10 business days.